Last Updated: November 12 2025
At Manhattan Packaging, we take pride in delivering your packaging products safely, promptly, and efficiently anywhere across the United States. Please review our shipping policy below for complete details regarding delivery timelines, fees, and responsibilities.
Free Shipping Across the USA
We are pleased to offer free standard shipping on all custom orders within the United States. The quoted price for your custom order already includes shipping charges - there are no hidden fees. If you require expedited or rush delivery, a nominal additional shipping fee will apply, which will be communicated and approved prior to dispatch.
Whereas online purchased items has flat shipping charges which are mentioned with every product.
Standard Turnaround Time
Our standard production and delivery timeline is 12–15 business days, which begins after final approval of digital proofs from your side. We always strive to meet our stated turnaround times while maintaining the highest quality standards.
Incorrect or Insufficient Address
If the shipping address provided by the client is incorrect, incomplete, or insufficient for courier delivery, the shipment will be returned to Manhattan Packaging.
In such cases, the client will be responsible for reshipment costs associated with sending the order to the corrected address.
Unclaimed Shipments
If a shipment is unclaimed or refused upon delivery, it will be returned to us. The client will then be liable for the cost of reshipping the order to their desired address.
Delays and Limitations of Liability
While we make every effort to ensure on-time delivery, Manhattan Packaging cannot be held liable for delays arising from circumstances beyond our control, including but not limited to:
- Delays caused by courier or logistics companies.
- Delays due to adverse weather, natural events, or political unrest.
- Delays related to customs clearance or other government processes.
- Delays caused by incorrect order details or shipping addresses provided by clients.
Questions or Support
If you have any questions regarding shipping, delivery times, or order tracking, please contact our Customer Support Team at:
Email: info@manhattanpackaging.com
Phone: 917 795 8147
Website: manhattanpackaging.com
Mailing Address: 1376 ANCHOR CT WANTAGH NY 11793
Or visit our Contact Us page.
Manhattan Packaging – Where Innovation Meets Sustainability.